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Last updated: 1 September 2024

Our Commitment to Data Protection

tranquil-beam is committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page outlines how we fulfil our obligations under these regulations and explains your rights as a data subject.

Data Controller

tranquil-beam acts as the data controller for personal information collected through our website and services. We determine the purposes and means of processing your personal data and are responsible for ensuring compliance with applicable data protection laws.

Lawful Basis for Processing

We process personal data under the following lawful bases:

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal information we hold about you. We will respond to your request within one month.

Right to Rectification

You have the right to request that we correct any inaccurate personal information or complete any incomplete information we hold about you.

Right to Erasure

You have the right to request that we delete your personal information in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal information in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.

Data Protection Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

International Data Transfers

We do not routinely transfer personal data outside the United Kingdom or European Economic Area. Should such transfers become necessary, we will ensure appropriate safeguards are in place to protect your data.

Exercising Your Rights

To exercise any of your rights under the GDPR, please contact us using the details below. We will respond to your request within one month. If your request is complex or you have made multiple requests, we may extend this period by a further two months, in which case we will inform you of the extension and the reasons for it.

Complaints

If you are not satisfied with how we handle your personal data or respond to your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Contact Us

For any questions about this GDPR statement or to exercise your rights, please contact:

tranquil-beam
47 Lexington Street
London W1F 9AP
United Kingdom
Email: [email protected]